In addition to APM, some tools-like AppOptics-also monitor the underlying infrastructure of the application environment, such as application hosts, database servers, and cloud services. Application Performance Monitoring (APM)ĪPM is the process of monitoring the application environment from an IT perspective using various techniques, including live code profiling, exception tracking, and distributed tracing. While both real user and synthetic monitoring are essential to web application monitoring, it’s also crucial to monitor the application environment and its underlying infrastructure. Like real user monitoring, synthetic monitoring can only provide monitoring insights from an end-user perspective. It can also monitor transaction flows using automated checks to help ensure end users can reliably achieve various business-critical outcomes typical examples of transaction flows are sign-up, e-commerce orders, and inquiry forms, among others. This type of monitoring performs availability checks continually to monitor the uptime of a web application or endpoint in the world wide web. Synthetic monitoring is the process of simulating end-user transactions using a network of servers distributed geographically. While real user monitoring can reveal what problem end users are facing and whether an issue is isolated in a specific geolocation, it cannot offer in-depth insights from an infrastructure or application performance management perspective since it’s limited to monitoring end-user activity. Any anomalous events present in this type of monitoring indicate the end users are facing issues. Real user monitoring helps understand how end users are experiencing a web application in real time. The tool then processes the collected data into monitoring metrics and visualizations, such as bar graphs, pie charts, and geographic maps. Real user monitoring tools, like SolarWinds ® Pingdom ®, usually achieve this through a JavaScript code snippet embedded throughout the web application. Real user monitoring is the process of collecting performance data from end-user activity on a web application.
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